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Although every member of the Michelson Laboratories, Inc. staff is
a member of the Customer Service team, we have an entire Department
dedicated to taking your calls and handling all your needs through
superior performance and commitment. Michelson Laboratories' goal
has always been to provide the best customer service possible. Our
Customer Service representatives are multi-lingual and can
communicate with all levels of your staff.
Our Laboratory Information Management System (LIMS) allows an
Account Manager to access your data from any user station in our
facility, providing you with expeditious and accurate data and
reports.
Microbiology/Chemistry Customer Service
Michelson Laboratories documents the receipt of each customer sample
by assigning a job number. The receiving, handling, and preparation
of a sample are all critical steps to ensuring accurate sample
tracking and test results in the laboratory. We take care to
properly store samples both before and after analysis. Michelson
Laboratories requires a Chain of Custody on all samples received.
This document is a legal form used to document the transfer of a
sample from the client to our laboratory. It specifies the
analytical procedures to be performed, thus giving you a smooth and
consistent experience here at Michelson Laboratories, Inc.
Reporting Results
A Customer Service Representative (CSR) initiates documentation in
the laboratory. Whether you require standard laboratory certificates
via mail or fax, or electronic files delivered via e-mail, Michelson
Laboratories can format results to meet your needs. Sample Submission Forms:
Contact us
Toll Free: 888-941-5050 or 562-928-0553
Please use the following phone commands:
Chemistry Customer Service: Select �Option 2�
Microbiology Customer Service: Select �Option 3�
Courier Service: Select "Option 4"
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